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    General Terms

    General Terms and Conditions of sale (GTC)

    1. Author of the offer and contractual partner

    Domaine Bovy

    Rue du Bourg de Plait 15

    1071 Chexbres

    Switzerland

    VAT no.: CHE – 110.656.881

    2. Scope of application

    Le Domaine Bovy operates an online store at the address www.domainebovy.ch. The general terms and conditions of sale apply to all orders placed with Le Domaine Bovy via the website www.domainebovy.ch.

    The offer is only valid for Switzerland and Liechtenstein. For orders from abroad, please contact our customer service department either by e-mail to stephane@domainebovy.ch or by telephone on +41 (0)21 946 51 25.

    The products available online are valid as long as they appear on the website and within the limits of the available stock.

    The descriptions and the images accompanying each article are for information and illustration purposes only and are not binding.

    3. Order

    Any order comprising one packaging unit upwards will be honoured.

    A sales contract is deemed to have been concluded between the parties as soon as Le Domaine Bovy provides the customer with confirmation of his/her order by e-mail.

    In principle, we only accept orders for articles which are physically available in our stock. Nevertheless, if an inventory discrepancy prevents us from delivering an article, we undertake to notify you of this as quickly as possible and to propose alternative products. You can then decide whether or not to accept our replacement offer or if you prefer to cancel your order. 

    4. Prices

    All prices are expressed in Swiss francs including VAT of 8% but excluding delivery costs.

    The prices displayed at the time that the order is placed apply, subject to modifications to the product range, vintages and availability of the articles and correction of obvious mistakes or typing errors.

    Le Domaine Bovy can conduct promotional offers on its range of products. These offers are only valid during the period of publication on the website and cannot be requested retroactively.

    5. Quantity discounts

    Le Domaine Bovy offers the following quantity discounts:

    • 2% from 60 bottles
    • 4% from 120 bottles
    • 8% from 240 bottles

    When applying quantity discounts, a bottle is deemed to be any 75-cl, 70-cl or 50-cl bottle. Any other format of bottle is converted into a 75-cl equivalent.

    The aforementioned discounts do not apply to the articles accompanied by the indication “net price”.

    6. Promotional codes and gift vouchers

    The value of the goods must be at least equal to the amount indicated by the promotional code or gift voucher. For administrative reasons, no residual value can be reimbursed.

    It is not possible to deduct the amount indicated by a promotional code or gift voucher after the fact. The value of a promotional code or gift voucher cannot be paid in cash. It is not possible to use more than one promotional code or gift voucher together for a single order.

    7. Sponsorship

    The general terms and conditions relating to promotional codes (article 6) apply, by analogy, to sponsorship discount vouchers.

    Sponsorship by a member is restricted to the close circle of actual acquaintances of the sponsoring member. The massive recruitment of sponsorees for the purposes of profit, either direct or indirect, is therefore prohibited. Sponsoring within a single household is not valid.

    The vouchers received by a sponsoree within the framework of a sponsoring action are valid for a period of 3 months.

    8. Payment

    The customer can pay for his/her order in the following manner:

    • by credit card: Mastercard, Visa
    • by direct debit card: PostFinance Debit Direct

    In the event of a purchase by bank card, your credit card account will be debited at the time that the order is concluded.

    We reserve the right only to deliver articles in exchange for payment by bank card or advance payment. Only payment by bank card is accepted when purchasing gift vouchers.

    9. Delivery

    No shipping costs will be invoiced for orders costing more than CHF 300.00 or consisting of 24 or more bottles.

    When applying shipping discounts, a bottle is deemed to be any 75-cl, 70-cl or 50-cl bottle. Any other format of bottle is converted into a 75-cl equivalent.

    For orders below this amount or quantity, a contribution to the shipping costs of CHF 1 per bottle will be invoiced.

    Le Domaine Bovy limits its deliveries to Switzerland. Delivery is made to the delivery address indicated by the customer.

    Le Domaine Bovy reserves the right to invoice an additional shipping cost of CHF 20 if the initial attempt at delivery proves unsuccessful.

    In the event of temporary unavailability of an article or a pre-order, Le Domaine Bovy may be forced to deliver a single order in several shipments. In this case, Le Domaine Bovy undertakes to invoice any contribution to the shipping costs only once.

    10. Packaging

    The products ordered are delivered in their original boxes or crates with the exception of mixed boxes or cases. Glass bottles are not recycled by the company.

    11. Retention of title

    The goods remain the property of Le Domaine Bovy until full payment has been received, including any contribution to the shipping costs.

    12. Satisfaction guarantee

    We make every effort to provide you with top-quality products. If, however, you are dissatisfied with the articles ordered, you have a period of one month to notify our customer service department of your dissatisfaction. In this event, our sales adviser will work with you to find a solution.

    13. Return of faulty bottles

    In accordance with article 197 et seq of the Swiss Code of Obligations:

    • Wines bottled in Switzerland will be replaced or refunded for a period of one year from the date of delivery.

    14. Sale of alcoholic beverages to minors

    The legal requirements in force in Switzerland prohibit the sale of wine to individuals under the age of 16. By accepting the present general terms and conditions of sale, you confirm that you are acting in compliance with the legal provisions.

    15. Applicable law and place of jurisdiction

    The present general terms and conditions of sale are governed by Swiss law. Any dispute relating to the sales concluded within the framework of the present general terms and conditions will fall under the exclusive authority of the courts of the canton of Vaud, subject to the possibility of appeal to the Federal Court.

    16. Protection of personal data

    We record your order data and your postal details for use in executing the order (which we may also entrust to implementation partners or shipping partners), handling any warranty cases, improving our offer and suggesting products to customers in accordance with the content of our declaration concerning the protection of personal data.

    17. Amendments and additions

    Le Domaine Bovy expressly reserves the right to adapt, at any time, the present general terms and conditions to the circumstances and to apply them immediately. In particular, Le Domaine Bovy undertakes to incorporate any amended or extended conditions of the credit card companies into the general terms and conditions immediately.

     

    Protection of personal data

    Declaration relating to the protection of personal data

    Le Domaine Bovy attaches great importance to the protection of privacy and in particular the protection of personal data. Le Domaine Bovy therefore makes every effort to handle all data entered with the utmost care and complies with the provisions of Swiss legislation relating to the protection of personal data.

    1. Collection of your personal data

    Personal data are data relating to an identifiable person such as their name, address, e-mail address or telephone number. The statistical data which we collect but which cannot be linked directly to you are not concerned by this.

    Le Domaine Bovy collects the personal information that you provide, in particular when you create an account, purchase a product on the website, browse the website or consult the products on offer.

    You are notified of the mandatory nature of the data to be provided during the collection process by means of an asterisk. In addition to the information deliberately entered, some data are collected automatically when you browse the website (see point 5. Use of cookies).

    2. Use of your personal data

    The personal data collected by Le Domaine Bovy are collected to ensure that commercial operations run smoothly as well as for marketing purposes. They are handled in a strictly confidential manner. We only record the data required to process your orders.

    In principle, your personal information is not communicated to third parties unless a legal obligation makes this necessary or the execution of your order requires recourse to one of our partner service providers (payment service providers, transporters or credit check service providers).

    3. Rectification of your personal data

    You can update your personal data at any time via your account. If you have created an account and wish to close it, please submit a request to this effect by e-mail to the address info@domainebovy.ch or by letter to the following address: Domaine Bovy, Rue du Bourg de Plait 15, 1071 Chexbres, Switzerland. Your personal data will thus be deleted unless otherwise required by a legal obligation.

    4. Secure payment

    Your credit card information is systematically recorded and transmitted in encrypted form. Use of the SSL (Secure Socket Layer) encryption technology guarantees that your data are protected against any outside access.

    No information concerning your card is processed or recorded at Le Domaine Bovy. Your data are processed directly by our secure electronic payment partner Concardis: www.concardis.ch.

    5. Use of cookies

    This site uses Google Analytics, a website analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files stored on your computer to help the website analyse the use made of the site by the users. The information generated by the cookies concerning your use of the website (including your IP address) will be transferred by Google to servers located in the United States where it will be stored. Google will use this information to assess your use of the website, compile reports on the activity of the website intended for its editor and provide other services relating to the website activity and the use of the Internet. Google may communicate these data to third parties if legally required to do so or if these third parties process the data on behalf of Google, in particular including the editor of this website. Google will not cross-reference your IP address with any other data held by Google. You can deactivate the use of cookies by selecting the appropriate settings on your browser. Doing this may, however, prevent you from using certain functions of this website. By using this website, you expressly consent to your personal data being processed by Google in the conditions and for the purposes described above.

    6. Amendments

    The present declaration concerning the protection of personal data may be changed at any time by Le Domaine Bovy. Please consult it on a regular basis.